Q: After I order, how long does it take to get my game?
A: All games are made to order. We typically get your game out in about a week. If there is a delay we will let you know. We ship with usps flat rate priority boxes which typically has a transit time of 1-3 days.
Q: What happens if a game I bought stops working?
A: In the unlikely event that your game stops working, email us and we will fix it free of charge.
Q: I'm interested in a game that you don't have listed. Can you make one for me?
A: Contact us through email and we'll see what we can do. There's a good chance we can make it!
Q: What systems do your games work in?
A: Our games work with official systems and most clone systems. We test everything with an official console (NES, SNES, Genesis) as well as a retron clone system. (This is excluding the Retron 5,as we haven't had a chance to test it)
Q: Do your games come with a new battery? What if the donor game has a dead battery?
A: We put a brand new battery and battery holder in every applicable game. That way should the battery go dead it can be easily replaced with no soldering required.
Q: I saw one of your games in a store.
A: That's more of a statement than a question, but we do have deals with some stores who resell our games.
Q: I own a store and would like to carry your reproductions.
A: Great! Contact us at email@example.com and we'll make a deal!
Q: I made a fan hack/translation or all new game for the nes. Are you interested in distributing it?
A: Yes! Contact us and we'll make a deal!
Q: Why does the email address firstname.lastname@example.org show up when I pay with paypal, What is Senso Massage?
A: Senso Massage is another one of our businesses and paypal only allows me to have one account linked to my name.
Q: How much does it cost to just get a label?
A: Labels are $5 each plus shipping.
Q: What should I clean games with?
A: Start off using a high concentration of rubbing alcohol,95% or higher. If the game is still giving you problems, use a product called Brasso on both sides of the pin connectors and be sure to remove the Brasso with rubbing alcohol and dry it off. Also clean your system by wrapping receipt paper around a credit card and put a good amount of rubbing alcohol on it, then put it in your system to clean the pins. Side Note: Never use any oil based products on your system or games.